Employee handbook powerpoint

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They are all artistically enhanced with visually stunning color, shadow and lighting effects. Many of them are also animated. Informally, performance reviews should be conducted on a day-to-day basis with ongoing feedback from the supervisor. PowerPoint PPT presentation free to view. March 2, Megan L. Anderson megan. Multilingual Employee Handbooks: Speaking Clearly - Multilingual employee handbooks make your international and ESL employees feel like a part of the team and relay important information.

Getting the right translation company to translate your policies and procedures into several languages is key to creating an accessible manual.

Elizabeth Howell. Employee Handbook 1. We recommend that you always consult a suitably qualified HR or legal professional on any specific matter before relying on any information in this guide. No responsibility or liability is accepted by or on behalf of CollierBroderick Management Consultants or anyone associated with its production for any errors or omissions in the guide, nor for any use the information may be put to.

A Guide to Policies and Procedures Background and Introduction Having good policies and procedures in the workplace that are clearly written and understandable and that have been clearly communicated to all staff is the best defence against an employee challenge on matters of procedures or specific issues.

For example, some businesses that handle a lot of information and use IT equipment will have a different set of policies and emphasis than those primary engaged with manufacturing products. The following is a guide to the underlying principles of preparing, communicating and updating employee policies and procedures. For some policies which may be very technical - such as in the case of IT or money laundering - these must be prepared in association with knowledgeable and experienced persons.

Where employee forums or trade union recognition exists, these parties should be involved from the outset in the preparation of the policies and procedures. Structure The policies themselves will comprise the main body of the text.

A further introductory note explains the purpose of the policies etc. The other main item included is an acknowledgement form which is a statement that the employee has received, read and understands the contents of the policies. It is not practical or desirable to try to cover everything in policies and procedures as this would give rise to a very large document that would be unworkable. Some policies must be included as they are required by law, some others are highly recommended based on best practice and others are desirable depending on organisation.

The following is a list of those that are essential required by law , highly recommended and desirable. For example, if certain behaviours are listed as gross misconduct and the caveat is not included that the list is indicative and not exhaustive then the employer is likely to be restricted to the listed items.

Inconsistency can arise on matters such as retirement ages, probationary periods, bonus payments, expenses, sick pay or in relation to leave entitlements. It is important to explicitly state that Page 5 of 9 6. Likewise if some of the policies and procedures are contractual, then this should be stated explicitly in the policies. Another aspect of consistency is that policies and procedures should be applied consistently across different sites within of the same country.

The application of policies and procedures across countries needs to take account of the employment legislation within the country where it is applied.

Therefore, where appropriate, it is recommended that Standard Operating Procedures SOPs to guide managers be developed in conjunction with policies and procedures. Communication Once the policies and procedures have been finalised, it is good practice to launch it with a strong communication strategy. This may include using the usual main channels of communication but within the organisation as well as special initiatives such as facilitated presentations of the handbook.

Policies and procedures may be sizeable documents up to pages and some of the more complex policies therein may need elaboration and explanation. It is critical that all staff are provided with or have access to the handbook and understand its contents. Where there is a diverse workforce, it is recommended that the handbook and related documents are made available in their first language. This is particularly important for key policies, contracts of employment and health and safety documents such as the Safety Statement.

Updating Policies Over time, it is important to keep the organisation handbook up to date with changes in legislation, best practice and codes of practice. No matter what you're facing or how close your work deadline is, it's important to always stay positive. No one would like to work with you if you're in a bad mood. Transcript: You are important to the effective operation of this business. Therefore, you are expected to keep regular attendance.

Handbook Customer Service pg 1 pg 6 Attendance Attendance Pg3 Customer Service Pg4 E-mail Policies Pg5 Disciplinary actions Pg6 Leave Policies Pg7 Termination Procedures Pg8 E-Mail Policies Company e-mails are given to employees so that they can communicate with other employees faster they are also made so employees can send important messages directly to the recipient.

E-mails should not be used to send any type of media to another person or employee or used for entertainment. Any e-mails sent in the company building should never defame any employees. You are allowed to use an alternative e-mail to send things that are prohibited on company e-mails but this should not hinder you from Instructing your students to the best of your ability.

If you cannot reach your employee manager please send a formal e-mail to ngaiomusicco musicco. Please give this notice as far in advance as possible If you miss a day s of work for other reasons than vacation you must notify your employee manager as far in advance as possible. We teach them to the best of our abilities to prepare them for the real world and help achieve their dreams.

We set and example for them and lead the way and also teach them how to be leader and self learners. We teach them so that they can teach others and change the world. Be creative in your teaching ways. Let them learn with their learning styles so that they are able to be the best they can be in their talent or field. Welcome to our company! We are and energetic bunch with a passion to be creative and different changing the lives of students. We value each and everyone of our employees.

This hand book will help make your work experience better. Because harassment is legally considered to be a type of discrimination, your obligation to prevent and remedy harassment tracks your obligation to not discriminate.

Leave Policies pg4 pg 2. Transcript: Take on Additional Responsibilities It is important to know how to effectively communicate with your customer.

When you are able to know when to listen and when to speak, it makes the communication process much simpler and effective. The ability to relay information clearly to a customer helps to avoid any confusion. Knowledge of Product Displaying you are confident to the customer is very important. By showing your confidence to the customer, the customer will be more engaged and believe in the products and services you represent Ability to Handle Surprises It is your responsibility to notify your employer if you are going to be late or miss work.

Employers are not understanding if you fail to keep them informed why you were late or absent from work. However, they do understand that people get sick and have emergencies. Work Diligently and Efficiently Being adaptable within your service environment is essential in order to fully prepare for any surprises you may encounter while on the job.

Working with customers throughout the day can lead to surprises and it is important to be able to overcome these surprises while maintaining a high level of customer service Having a friendly and compassionate personality is a key factor in being successful in the service industry. The more friendly and caring you are to the customers, the easier it is to build a rapport with them It is important to remember that we need to all work together as a team in order to achieve success for ourselves and our employer.

This can be accomplished by practicing the following: Good communication Respect Collaboration Problem solving Friendly and Compassionate Time management is essential. Managing your time properly allows for efficient and effective customer service. Managing your time properly in the service industry can mean the difference between falling behind and not meeting your customer's needs and satisfying your customers provide excellent service Be Confident Employee Handbook Clear Communication Skills Ensure you understand what clothing and footwear are acceptable to be worn to work, i.

Allow customers to present their entire case before speaking, listen to what they are saying in order to determine the real issue. Take the time to review the information with the customer to ensure you got it. A slow and steady demeanor can help calm an angry customer.

People with good work habits tend to be more successful in their careers. Good work habits are more important than ever because of today's emphasis on productivity and quality. Customer service skills are essential and important. With good customer service skills you are able to communicate and help your customers in a manner that is pleasant and effective.

Incorporating good customer skills will help you excel in the workplace and will also allow you to better resonate with your customers. Personal business should not be conducted on breaks and outside the workplace. Work phones and computers should not be used for personal reasons. Working efficiently allows tasks to be performed effectively and completely. Using positive language that is motivating and persuading, is the most effective way to reach your customer.

It is important to be cheery and ask how their day is going. Incorporating simple manners shows respect to the customer and generates a positive tone When asked to do something extra that may not be part of your daily routine, do so in an accepting and positive manner Volunteer for tasks which will allow you to learn something new which in turn will make your a more valuable employee and asset to the restaurant Be willing to go that extra mile Patience - Good Listener It is extremely important to be punctual to work by arriving when your employer has scheduled you to start your workday.

Coworkers rely on your to be punctual and when you are late the day is disrupted and this effects staff and customers in an adverse way. Each employee should know and understand the workplace rules Keep safety in mind when your are working by developing habits that will allow you to avoid accidents Following rules at the restaurant are important in achieving success, for both the employees and the restaurant It. Transcript: Being prepared means you have everything with you and know what people are going to ask you and you studied for what they might as you.

Clear Communication Skills. Knowledge of the Product. Ability to Use "Positive Language" Acting Skills. Time Management Skills. Most people wake up with one or take having a great attitude for granted never realizing just how much work having a great attitude can really be. Try maintaining a great attitude after life, or a game, or a play sends you a few negatives. Gabrial Ontiveros You should always be honest because then you might have a chance to get the job you want.